- Sustainability Policy
Sustainability at the Core of Recall
Building responsible communities, partnerships, and experiences – not just sustainable events.
At Recall, sustainability underpins everything we do – from community programmes and the Recall Alliance to events, partnerships, and digital platforms. Our approach is structured, measurable, and aligned with international best practice, including ISO 20121.
- Our Promise
Our Commitment
Recall is committed to integrating environmental, social, economic, and governance considerations across all our activities. We take responsibility for impacts we control and actively influence positive outcomes through collaboration, procurement, and transparent decision-making.
Our commitment extends across all verticals and activities
- Community and educational programmes
- Corporate sustainability and CSR engagements
- Digital platforms, content, and data systems
- Recall Alliance memberships and collaborations
- Events, workshops, and activations
- Partnerships, suppliers, and service providers
- Our Pillars
What Sustainability Means at Recall
Four foundational pillars guide our approach to creating lasting positive impact.
Environmental Responsibility
Reducing waste, improving resource efficiency, and lowering environmental impact across programmes, events, and operations.
Social Responsibility
Creating safe, inclusive, accessible experiences while protecting worker welfare, safeguarding participants, and respecting culture and community.
Economic Responsibility
Supporting local and regional suppliers, fair commercial practices, and long-term value creation.
Ethical Governance & Integrity
Operating transparently, complying with regulations, avoiding greenwashing, and backing claims with evidence.
- Our Approach
How We Deliver Sustainability in Practice
Integrated Sustainability Planning
Sustainability is considered at the start of every initiative - events, Recall Alliance programmes, partnerships, and digital platforms.
Responsible Procurement & Partnerships
We work with suppliers and partners who align with our sustainability expectations and legal requirements.
Recall Alliance Collaboration
Through the Recall Alliance, organisations collaborate, learn, and improve sustainability performance while retaining independence.
Responsible Communication
All sustainability claims are accurate, evidence-based, and reviewed to avoid misleading or exaggerated messaging.
- Trust & Transparency
Governance, Monitoring & Improvement
Recall maintains a structured Event Sustainability Management System (ESMS) aligned with ISO 20121:2024, overseen by our ESMS Lead and senior leadership.
Integrated Sustainability Planning
- Sustainability objectives and performance
- Stakeholder feedback
- Supplier and partner performance
- Risks, opportunities, and emerging expectations
Continuous Improvement
The system supports planning, delivery, monitoring, and continual improvement across all Recall activities.
Lessons learned are systematically captured and used to strengthen future sustainability initiatives.
- Collaboration
Working With Our Stakeholders
Communities & participants
Corporate partners & clients
Recall Alliance members
Suppliers & service providers
Regulators & industry peers
Transparency & Accountability
Recall is committed to honest reporting and clear communication. Where appropriate, we share sustainability objectives, actions, and outcomes — including environmental performance, community impact, and continuous improvement efforts.
- Policy Framework
Policy Governance
Annual Review
Reviewed at least annually by Recall's leadership team
This Sustainability Policy is reviewed at least annually by Recall’s leadership and updated as needed to reflect organisational growth, regulatory changes, stakeholder expectations, and sustainability priorities.
Organisational Growth
Regulatory Changes
Stakeholder Expectations
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